Shipping FAQs

Does the price of my purchased item include shipping fees and duties?

What is the estimated delivery time after placing my order?

Are there any specific countries/regions to note before placing an order?

What is the shipping process?

Are there any important time nodes to note when placing an order?

Can I modify my order information or shipping address after placing an order?

Is the shipping time of customized products the same as that of regular products?

How soon can I check the logistics track after getting the tracking number?

Can I specify a courier company or logistics channel for shipment?

If there are multiple items in one order, will they be shipped separately?

How can I check if my order has been shipped?